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Clean & Safe

 COVID 19 PROTOCOL        

Ensures the Highest Standards of Cleanliness & Safety

The health and safety of our Guests and Staff is and always will be our number one priority.

Our High Standards of Hygiene and Safety are now reinforced with the recommendations of the Portuguese Health Authorities and World Health Organization, as well with the commitment with the Tourism of Portugal Safe & Clean protocol.

According with it, we summarize the most important measures taken:



All Staff have received specific training on “Clean & Safe Program” and COVID-19 protocols.

Personal Protection:

Following the Portuguese Health Authorities regulations, the use of face protection masks or face shield is mandatory for all Hotel staff, Guests and clients.

Social Distancing:

With spacious areas and outdoor terraces Cascais Casa Laranja Guesthouse comfortably ensure social distancing and maintain privacy for all.

By maximizing the use of our space, from lobby to pool and, gardens, you will be able to relax at a safe distance.


At main entrance of the Guesthouse, for Guests, we conduct, with your permission, non-evasive temperature check. The same applies to Staff.

​Anyone displaying a temperature over 37,5°C will be escorted to a private area for a secondary temperature screening.

Hand Sanitizer:

Hand sanitizer dispensers are placed throughout the Guesthouse at high-contact areas, from guest and staff entrances to reception areas, lobby, breakfast room, paths to the rooms, rooms, kitchen, and pool.

Disinfection Products and Protocols:

We adhere to protocols mandated by Portuguese authorities and use industry-leading cleaning and sanitization products, which have been approved for use against viruses, bacteria and other pathogens.

Air Filter and HAVAC Cleaning:

The air conditioning system was changed to one outdoor machine per room thus preventing air recirculation, which is what happens with outdoor air conditioning machines, that support various devices inside the premises.

Swimming Pool:

The pool is cleaned and disinfected twice a week with chlorine solution. It is mandatory to schedule the time of use, and it can only be used simultaneously by Guests who are in the same room

For a full information about the Clean & Safe protocol, please contact the reception where the complete document will be shared with you.